Refund Policy
Refund Policy
Effective Date: October 16, 2026
At Carburetor Center, we take pride in providing quality rebuilt carburetors and related automotive products. We understand that returns may occasionally be necessary. To ensure a fair and efficient process, all returns are subject to the following terms and conditions.
1. Return Period
Customers may request a return within **30 calendar days of the original delivery date**.
All return requests must be submitted in writing within this 30-day period.
No refunds will be issued after 30 days.** After the return period has expired, eligible products may only be considered for service under our Limited Warranty Policy.
2. Written Return Authorization Required
All returns must be requested and authorized by Carburetor Center before merchandise is shipped back.
Customers must submit their return request in writing by email or through our website's contact form.
Telephone requests alone do not constitute an official return request.Customers who contact us by telephone must also submit their request in writing.
Written requests should include:
- Customer's full name
- Order or invoice number
- Date of purchase
- Product being returned
- Reason for the return
Customers must receive written return authorization before shipping merchandise back to Carburetor Center.
Unauthorized returns may be refused or returned to the sender.
3. Restocking and Handling Fee
All approved returns are subject to a **10% handling or restocking fee**, calculated from the purchase price of the returned merchandise, excluding applicable taxes and shipping charges.
This fee helps cover administrative processing, inspection, handling, and restocking expenses.
The fee will be deducted from the approved refund amount.
Restocking fees will not apply where prohibited by law or where the return is due to an error by Carburetor Center or another circumstance requiring a full refund under applicable law.
4. Return Shipping Costs
Customers are responsible for all return shipping costs associated with standard returns.
Original shipping charges are generally nonrefundable, except where otherwise required by law.
We strongly recommend that customers use a shipping service with tracking information and appropriate insurance.
Customers are responsible for properly packaging returned merchandise to prevent damage during transportation.
Carburetor Center is not responsible for merchandise lost or damaged during return transit, except as otherwise required by law.
5. Condition of Returned Merchandise
All returned merchandise is subject to inspection upon receipt.
Products must be returned complete, including all components, accessories, and parts originally supplied.
Carburetor Center reserves the right to deny or adjust a refund, where legally permitted, if merchandise:
- Has been damaged due to improper installation or misuse
- Has been modified, disassembled, or altered without authorization
- Is missing original components or accessories
- Has sustained damage due to improper return packaging
- Does not match the product originally purchased
Installation or use of a product does not automatically establish eligibility for a refund.
6. Refund Processing
Once returned merchandise has been received and inspected, Carburetor Center will determine whether the return qualifies for a refund.
Approved refunds will generally be issued to the original payment method, less any applicable and properly disclosed fees.
Customers will be notified if a return is denied or additional information is required.
Refunds will be processed within a reasonable period following approval and within any timeframe required by applicable law.
### 7. Returns After 30 Days
**Returns for refunds will not be accepted after the 30-day return period has expired**, except as required by applicable law.
Customers experiencing product-related issues after 30 days may submit a warranty claim, provided the product remains within its applicable warranty period.
Warranty claims are handled separately from standard returns and are governed by Carburetor Center's Limited Warranty Policy.
A warranty claim does not automatically entitle a customer to a refund.
8. Incorrect or Defective Merchandise
If a customer receives an incorrect, damaged, or potentially defective product, they should contact Carburetor Center promptly and provide a written description of the issue.
Such claims will be reviewed individually and handled in accordance with applicable warranty terms and consumer protection laws.
Customers should not arrange unauthorized repairs or return shipments before contacting Carburetor Center.
9. Contact Us
For return requests, questions, or assistance, please contact Carburetor Center through our website or designated customer service email.
All return requests must be submitted in writing.
Carburetor Center reserves the right to review and approve return requests in accordance with this policy and applicable law.
Nothing in this policy limits or excludes any rights or remedies available to customers under applicable federal or state law.